A message to our customers related to Coronavirus (COVID-19)

ALERT: Communication for customers impacted by the natural disasters. Learn More

ALERT: Communication for customers impacted by the natural disasters.

Our thoughts are with those affected by the natural disasters. We are here to help customers who've been impacted and contact us by evaluating:

  • waiving of certain fees
  • increases in credit limits on their cards to help with additional, necessary purchases

In times like these, people come together to help those in need.  At Synchrony, it’s our job not only to help our customers every day – but also when disasters like these strike.

HERE TO HELP

Have a question about your account?

See our FAQ section for quick answers.

Call the card-specific toll-free number on your statement or the back of your credit card or find your dedicated service team.

Manage your account online by registering / logging in or Chat with us if you need additional assistance.

FAQ

Have questions? We have answers.

Account Registration and Log In

Toggle accordion

Viewing Your Statements and Enrolling in eBill

Toggle accordion

Making Payments, Setting Up Autopay and Alerts

Toggle accordion

Pay Without Log In, MySynchrony Mobile App, and Your Credit Score

Toggle accordion

Understanding Promotional Financing, Interest Charges and Late Fees

Toggle accordion

Activating Your Account & Reporting Lost/Stolen Card

Toggle accordion

Card Security, Fraud Protection and Dispute Resolution

Toggle accordion

Synchrony Car Care™ credit card

Toggle accordion

Synchrony HOME™ Credit Card

Toggle accordion

Contact Us or Chat Online

Toggle accordion